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Water Purifier Warranties


STANDARD / PLUS HOUSING

The stainless steel housing is warranted to be free from defects in material and workmanship for the lifetime of the original purchase. Any housing ever found to be defective will be repaired or replaced free of charge. *

SOFT N' CLEAN STAINLESS STEEL HOUSING
The stainless steel housing is warranted to be free from defects in material and workmanship for the lifetime of the original purchaser. Any steel housing ever found to be defective will be repaired or replaced free of charge.* If filter is found to be installed improperly or abused, it will be replaced at one half price of the retail price.
Soft n' Clean Media: is warranted to be free of defects and workmanship for three (3) years of the original purchase, proof of purchase required, as long as its serviced as recommended:* (After three years please contact our Customer Service department for "media replacement" procedure.)

PENGUIN / UNIVERSAL HOUSING
The housing is warranted to be free from defects in material and workmanship for ten years of the original purchase. Proof of purchase required. Any housing ever found to be defective will be repaired or replaced free of charge.*

INSTALLATION KITS
Counter top and under counter kits can be replaced at any time for one-half the retail price at time of replacement for life, plus shipping and handling.

CARTRIDGES
Cartridges are warranted for one year on a prorated basis from the purchase date plus shipping and handling. To replace your cartridge sooner, for any reason, you may pay a minimum charge of 25% (3 months usage) of the retail price of the cartridge. After that your cartridge is prorated at one-twelfth its current replacement cost for each month of use in excess of three, plus shipping and handling.
*This warranty does not apply to any part or component that has been subject to misuse, neglect or altered in any such way that it's performance is affected.

If for any reason within the 50 year warranty we cannot provide the cartridge for your purifier, we will replace your unit at no cost for a similar or better model.

Full Hazard Warranty

In addition to the Warranty, Water Filter Canada agrees to replace all or any piece of your water purifier if it is lost, stolen, or destroyed by fire, flood, storm, earthquake or misuse, for one half of the retail purchase price at the time of replacement.

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